Privacy Policy
Last updated: 2026
This Privacy Policy describes how US Citizenship Prep ("we", "us", "our") collects, uses, stores, and shares information when you use our mobile app or website (the "Service"). This page is maintained by the app owner to help users understand our data practices. By using the Service, you agree to this Privacy Policy.
1. Information we collect
We collect the following categories of information:
- Account information: email address, display name, authentication provider (such as Google, Apple, or Microsoft), and login credentials managed through our auth provider.
- Profile and preference data: language preference, study state, voice settings, and app preferences stored locally on your device and synced to your account.
- Usage and progress data: quiz answers, study progress, scores, flashcard progress, and feature usage.
- Voice data: short audio recordings you make for speaking practice. These are processed to provide feedback and are not retained after processing unless needed for the feature in use.
- Device and log data: device type, operating system, IP address, app version, and crash logs to help us keep the Service stable and secure.
- Support data: messages you send to support and any metadata needed to respond.
2. How we use your information
- To create and manage your account and provide the Service.
- To deliver study content, track progress, and personalize your experience.
- To power voice practice features, including text-to-speech and speech recognition.
- To process payments, subscriptions, in-app purchases, and restore entitlements.
- To detect and prevent fraud, abuse, and security issues.
- To respond to support requests and improve the Service.
3. In-app purchases and subscriptions
The Service offers premium subscriptions and one-time purchases. On the web, payments are processed by Stripe. In the mobile apps, in-app purchases are processed by the platform stores (Apple App Store and Google Play) and may be managed through RevenueCat for entitlement syncing. We do not store your full payment card details; those are handled by the relevant payment processor.
4. Voice and device permissions
The Service may request permission to use your device microphone so you can practice speaking answers and receive speech recognition feedback. We only access the microphone when you start a voice practice feature. Audio is processed to provide the feature and is not used for advertising or sold to third parties.
5. Third-party service providers
We use a limited number of service providers to operate the Service. These providers may process data on our behalf under appropriate contractual protections:
- Cloud infrastructure and authentication: Lovable Cloud (backend, database, auth, and storage) and Supabase.
- Payments: Stripe (web), Apple App Store, Google Play, and RevenueCat (in-app purchases).
- Voice and AI: ElevenLabs (text-to-speech) and the Lovable AI Gateway powered by Google Gemini (AI tutor and ask-AI features).
6. Data security
We use technical and organizational measures to protect your data, including encryption in transit, access controls, and secure cloud infrastructure. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Data retention
We keep your data only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
8. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, or to object to certain processing. You can update your account information in the app or request deletion by contacting us. We aim to respond to privacy requests within a reasonable timeframe.
9. Children's privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it.
10. International data transfers
Some of our providers may process data outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by updating the "Last updated" date above.
12. Contact us
For privacy questions or data requests, contact us at help.app.questions@gmail.com.
